Frequently Asked Questions

    • How do I book an appointment?

      You can book online, call, text, or message us to schedule your appointment.

      Please include:

      • Type of document

      • Number of signers

      • Preferred location Desired time

      • We’ll confirm availability and provide a quote.

    What should I do before my appointment?

    Do not sign documents in advance Have your ID ready Ensure all pages are complete (but unsigned) Confirm all signers will be present

    What kind of ID do I need for notarization?

    You must present a valid, government-issued photo ID. Acceptable forms typically include a driver’s license, state ID, or passport. The ID must be current (not expired) and match the name on the document.

    • Can I use an expired ID?

      No. In most cases, expired IDs are not accepted. Your identification must be current and valid at the time of the appointment.

    • Do all signers need to be present?

      Yes. Every person whose signature is being notarized must appear in person before the notary at the time of signing.

    • Do I sign before or in front of the notary?

      You should wait to sign until you are in front of the notary. The notary must witness your signature for the notarization to be valid.

    • How long does a notary appointment take?

      Most standard notarizations take 5–15 minutes. Loan signings or larger document packages can take 30–60 minutes or more.

    • Can a notary explain my documents?

      No. A notary is not allowed to provide legal advice or explain the contents of your documents. If you have questions, you should contact an attorney or the document preparer.

    • What is an apostille?
      An apostille is a certification that verifies a document for use in foreign countries participating in the Hague Apostille Convention.

    • What types of documents may require an apostille?
      Common documents include birth certificates, marriage certificates, diplomas, powers of attorney, business documents, and FBI background checks.

    • Do you assist with federal apostille or authentication services?
      Yes. We assist with federal authentication processes for documents requiring certification through federal agencies in Washington, DC.

    • Can you help determine whether I need a state apostille or federal authentication?
      Yes. We help clients understand which process may apply based on the document type and destination country.

    • How long does the apostille process take?
      Processing times vary depending on the document type and issuing agency. Contact us for current turnaround estimates.

    • What is Remote Online Notarization (RON)?

      Remote Online Notarization allows documents to be notarized securely online using audio-video technology instead of meeting in person.

    • Is online notarization legally valid?
      Yes. Remote Online Notarization is legally authorized in many states, including Maryland, for eligible documents.

    • What do I need for an online notarization appointment?
      You will need:

      • A valid government-issued photo ID

      • A smartphone, tablet, or computer with camera and microphone access

      • A stable internet connection

      • The document(s) requiring notarization

    • Do I need to be located in Maryland for online notarization?
      Not necessarily. In many cases, signers may be located outside Maryland as long as the notarization complies with applicable laws.

    • How is my identity verified during a RON appointment?
      Identity verification typically includes credential analysis, identity authentication questions, and visual confirmation of your ID during the online session.

    • Can all documents be notarized online?
      Not all documents qualify for online notarization. Some documents may require in-person notarization depending on state laws, document requirements, or receiving agency policies.

    • How long does an online notarization appointment take?
      Most online notarization appointments take approximately 10–20 minutes.

    • Can multiple signers join the same online notarization session?
      Yes, in many cases multiple signers can participate remotely, depending on the document and platform being used.

    • Is Remote Online Notarization secure?
      Yes. RON platforms use encrypted technology, identity verification measures, and recorded sessions to help protect signer information and document integrity.

    • Do you provide I-9 employment verification services?

      Yes. We assist employers and remote employees with completing Section 2 of the Form I-9 verification process.

    • What should employees bring to an I-9 verification appointment?
      Employees should bring acceptable identification and work authorization documents listed on the USCIS Form I-9 acceptable documents list.

    • Do you work with employers or staffing agencies?

      Yes. We provide I-9 verification support for employers, recruiters, staffing agencies, and remote employees.

    • Do banks notarize documents for free?

      Some banks offer free notary services for their customers, but availability is limited and often requires an appointment. Mobile notary services offer more flexibility and convenience.

    • Do you offer mobile notary services?

      Yes! We travel to your home, office, hospital, or other convenient location. Travel fees may apply based on distance.

    • Do I need an appointment?

      Appointments are recommended to ensure availability, but same-day and last-minute requests are often accommodated.

    • Can you come to a hospital, nursing home, or hospice?

      Yes. We provide mobile notary services to hospitals, nursing homes, assisted living facilities, and hospice locations.

    • How much does a notary cost?

      Fees vary based on the service type, travel requirements, document volume, and appointment time. Contact us for a personalized quote.

    • What is a loan signing agent?
      A loan signing agent is a commissioned notary trained to facilitate the signing of mortgage and real estate documents. In MD/DC/IN a Title Insurance Producer Independent Contractor license is required to perform loan signings.

    • What types of loan signings do you handle?


      We may assist with refinance packages, buyer and seller closings, HELOCs, reverse mortgages, and other real estate-related document signings.

    • What should I bring to my loan signing appointment?
      Please have:

      • A valid government-issued photo ID

      • Any requested documents from your lender or title company

      • All required signers present at the appointment

    • How long does a loan signing appointment take?
      Most loan signing appointments take between 30–60 minutes depending on the size of the document package.

    • Can the loan signing agent explain my loan documents?
      A loan signing agent may guide you through the signing process and identify documents but cannot provide legal or financial advice. Questions regarding loan terms should be directed to your lender or attorney.

    • What happens if I make a mistake while signing?
      Minor signing errors can usually be corrected during the appointment. Your signing agent will help ensure signatures, initials, and notarizations are completed properly.

    • Do you offer evening or weekend loan signings?
      Yes. Evening and weekend appointments may be available based on scheduling.

    • Do you travel for loan signings?
      Yes. Mobile loan signing appointments are available throughout Maryland and surrounding areas.

    • Can loan documents be signed online?
      Some lenders permit electronic or hybrid closings, while others require in-person notarization. Availability depends on the lender and document package.